Server Install Tech I

Responsibilities

• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks and monitors the problem to ensure a timely resolution.

Requirements

• Associate's degree in a related area (may be required).
• 0-3 years of experience in the field or a related area.
• Knowledge of commonly-used concepts, practices, and procedures within the field.
• Relies on instructions and pre-established guidelines to perform job functions.
• Works under immediate supervision.
• Primary job functions do not typically require exercising independent judgment.
• Typically reports to a supervisor or manager.

Skills

• Data center
• Installation
• Cabling (cable, install, cat6, cat5, cabling)
• Rack and stack
• Data center operations
• IT Support
• Ability to go on a ladder and lift 50 lbs
• Ability to travel to all locations as needed among Adamstown, MD and Frederick, MD
• Ability to work weekends

Pay

$23.50 per hour (fixed rate).

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Contract position based out of Frederick, MD; fully onsite.