Server, In Room Dining (Full-Time)

About the role

Pendry is seeking passionate individuals to join our team. Our culture values creativity, growth, and memorable experiences for our guests. This role is more than just a job; it's a way of life.

Responsibilities

• Assist guests with menu selections, providing recommendations and addressing dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests are recorded and communicated.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards.
• Attend daily pre-shift meeting.
• Follow the food & beverage sequence of service with the utmost attention to detail.
• Deliver on guests’ expectations and have the desire to create WOW moments.
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs.

Requirements

• Passionate about spirits, wine, and food.
• Personable and enjoy engaging with guests.
• Open to learning, developing, and growing both yourself and others.
• Trustworthy and have integrity.
• Ability to work a flexible schedule, including weekends and holidays.
• Basic communication skills.
• One year minimum of experience in food and beverage operations (a plus).
• Prior micros or other systems experience (a plus).
• Luxury hotel experience (a plus).

Qualifications

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift.
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift.
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis.

Skills

• Strong interpersonal and customer service skills.
• Attention to detail and ability to multitask.
• Knowledge of food and beverage service protocols.
• Ability to work independently and as part of a team.

Benefits

• Free meals.
• Free uniforms and cleaning.
• Ongoing community outreach events.
• Hotel discounts.
• Associates’ events throughout the year.
• Healthcare benefits.
• 401(k) retirement plan with company matching.

Pay

The pay scale for Server, In Room Dining is $16.90 per hour.

Schedule

Flexible schedule, including weekends and holidays.