Server- IHOP

About the role

Walk In Interviews Welcome Weekdays 10-4 470 Frontage RD Mineral Wells, WV 26150 LV Petroleum is looking for friendly, dependable, and customer-focused Hosts/Hostesses and Servers to join our onsite dining team. These roles are responsible for creating a welcoming environment, providing excellent guest service, and ensuring customers have a positive dining experience from the moment they arrive until they leave.

Responsibilities

• Host/Hostess: Greet guests promptly and warmly upon arrival; manage the seating of guests and maintain an organized flow throughout the dining area; provide menus and communicate daily specials, promotions, and other information; answer guest questions and assist with requests in a friendly and professional manner; maintain clean and organized entry, waiting, and dining areas; assist servers and other team members as needed during busy periods.
• Server: Greet guests and provide friendly, attentive service throughout their visit; take customer orders accurately and communicate them clearly to the kitchen; provide information about menu items, specials, and promotions; deliver food and beverages promptly and ensure orders are accurate; check on guests throughout their meal and promptly address questions or concerns; process customer payments accurately, including cash and credit cards; clear and reset tables and maintain a clean, organized dining area; restock utensils, napkins, condiments, and other supplies as needed.
• Teamwork & Cleanliness: Work closely with kitchen staff, servers, hosts, and management to provide efficient service; assist teammates during busy periods and contribute to a positive work environment; follow all food safety, sanitation, and company standards; maintain a clean, safe, and welcoming restaurant for every guest.

What We're Looking For

• Friendly and positive attitude with a passion for customer service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Dependable, punctual, and team-oriented
• Ability to remain professional and courteous when handling customer concerns
• Previous restaurant or customer service experience is a plus, but not required

Requirements

• Previous experience in a food service or customer service role preferred
• Strong communication and interpersonal skills
• Ability to work under pressure in a fast-paced environment
• Must possess a positive attitude and demonstrate professionalism at all times
• Availability to work flexible hours, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand and walk for extended periods
• Must be able to lift up to 25 pounds

Additional Notes

• Food safety certification is a plus, but training will be provided
• A genuine passion for hospitality and providing excellent customer service is essential

Benefits

• Competitive hourly wage
• Opportunities for growth and advancement