Server Hive

Responsibilities

• Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage, and wagering.
• Takes guest orders and places orders using POS System.
• Serves courses from kitchen and service bars, garnishes and decorates dishes.
• Observes guests to respond to additional requests and determine when meal has been completed.
• Totals bill, presents check, accepts payment, and makes change.
• Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices.
• Clears and resets counters or tables at the conclusion of each course.
• Checks identification for guests who appear under 30 to ensure legal drinking age and follows procedures for serving alcoholic beverages.
• Uses knowledge of alcohol effects to exercise good judgment when serving alcoholic beverages.
• Performs service duties for other servers, such as picking up and delivering orders from the kitchen.
• Assists with checking other servers’ tables as needed.
• Performs side duties including rolling silverware, cleaning trays, restocking items, filling ice bins, setting up, cleaning, breaking down server areas, using cleaning compounds, and making coffee.
• Promotes superior guest service.

Requirements

• Must be at least 18 years of age.
• High school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.

Schedule

Works shifts up to 8 hours or longer, if needed.