Server (full-time)
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton, rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
About the Role
Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Responsibilities
- Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers.
- Greet and welcome our guests and promptly attend to tables.
- Receive and take guest orders, process in POS system quickly and accurately.
- Prepare and serve meal accompaniments to guests.
- Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
- Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.
- Open bottled wine for guests (wine service).
- Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
- Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
- Attend all company and restaurant required trainings and meetings.
- Maintain constant communication with support staff and management.
- We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do.
Requirements
1 year of experience in a similar or supportive role is preferred.
Qualifications
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities and genders. For our complete EEO policy click here.
Skills
Be Yourself. Lead Yourself. Make it Count.