Server | Full Time
About the role
Hyatt Regency DFW Airport Join the Food & Beverage team at Hyatt Regency DFW Airport and be part of a hospitality culture built on exceptional service, meaningful connections, and memorable guest experiences. Conveniently located at Terminal C of DFW Airport, our hotel features 811 guestrooms, 92,000+ square feet of event space, and multiple dining venues that welcome travelers from around the world every day. We are currently seeking enthusiastic, service-focused team members for: AM Server – Jacob's Spring Grill PM Server – Ace's Lobby Bar If you enjoy creating genuine connections with guests and thrive in a fast-paced hospitality environment, we'd love to meet you!
Schedule
We are seeking Full-Time Servers with flexible availability, including weekdays, weekends, and holidays. Available Shifts: Jacob's Spring Grill (AM Server) Early morning availability required Typical shifts may begin as early as 5:00 AM Ace's Lobby Bar (PM Server) Evening availability required Typical shifts range from 4:00 PM - 12:00 AM Schedules may vary based on business needs.
Responsibilities
- Greet guests promptly and provide attentive, personalized service
- Take food and beverage orders accurately and efficiently
- Demonstrate menu knowledge, including food offerings, cocktails, beer, wine, and specialty beverages
- Make recommendations and upsell menu items when appropriate
- Serve food and beverages in a professional and timely manner
- Process transactions accurately through the POS system
- Maintain cleanliness and organization of dining and service areas
- Communicate guest requests and special accommodations effectively with the culinary and management teams
- Follow Hyatt service standards and food safety guidelines
- Work collaboratively with fellow colleagues to provide exceptional guest experiences
- Assist with opening, closing, and side work duties as assigned
Qualifications
- Previous serving experience in a restaurant, hotel, bar, or hospitality environment (Preferred)
- Basic knowledge of food, beer, wine, and cocktails
- Experience utilizing a POS system
Skills
- A warm, professional, and outgoing personality
- A passion for hospitality and guest service
- Strong communication and interpersonal skills
- Ability to multitask and remain organized in a fast-paced environment
- Team-oriented mindset with a willingness to assist others
- Dependability and a strong attendance record
- Ability to anticipate guest needs and deliver proactive service
Physical Requirements
- Ability to stand and walk for extended periods throughout the shift
- Ability to bend, stoop, reach, and lift as necessary
- Ability to frequently carry trays, food, beverages, and supplies weighing up to 25 pounds
- Ability to maintain mobility and work efficiently in a fast-paced restaurant environment
Benefits
- Complimentary room nights and discounted room rates worldwide
- Friends & Family travel discounts
- Medical, Dental, Vision, and Prescription coverage for eligible colleagues
- 401(k) with company match
- Paid Time Off and paid holidays
- Paid Family Bonding Leave and Adoption Assistance
- Tuition Assistance Program
- Employee discounts with major retailers and services
- Complimentary associate parking
- Complimentary meal during scheduled shifts
- Career growth and advancement opportunities within Hyatt