Server Film Alley Longview

About the role

Provide friendly, responsive service to create an exceptional experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return again and again.

Responsibilities

• Welcome and greet guests; make all guests feel comfortable and let them know you're there to personally take care of them
• Inform guests of specials and menu changes
• Make recommendations you genuinely feel your guests will enjoy
• Answer questions about food, beverages, and other facilities functions and services
• Take food and beverage orders from guests and enter orders in the point-of-sale system which relays orders to the kitchen and bar
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Perform side work at the start and end of each shift as required by service station assignment
• Maintain clean service areas
• Monitor and observe guests' experience; ensure guests are satisfied with the food and service
• Respond promptly and courteously to any requests
• Prepare final bill, present check to guest, accept payment, process credit card charges or make changes (if applicable)
• Assist fellow servers as situations arise
• Assist bus person with clearing and resetting tables
• Thank guests for their visit and invite them to return
• Be available to fill in as needed to ensure the smooth and efficient operation of the theatre as directed by the manager or immediate supervisor
• Maintain a positive attitude and always smile