Server - Casual Part Time
Job Summary
The Server is responsible for the set-up, service and break down of food and beverages to guests at all Q Center functions, according to Q Center Standards, while ensuring quality service and guest satisfaction. This position is on-site, with a varying schedule that can include days, afternoons, evenings, and weekends.
Starting Rate
Starting rate for this position is $18.00/hour.
Benefits
- Paid time off
- 401(K) with employer match
- Employee Meals
Education & Experience
- High School diploma or equivalent.
- Customer service experience required and/or experience in a hotel or related field preferred.
- BASSET and Food Handler certifications or equivalent.
Physical Requirements
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Fundamental Requirements
- Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow associates.
- Keep immediate supervisor fully informed of all problems or matters requiring their attention.
- Perform preparatory tasks, opening/closing and side work duties to ensure that guests are served promptly and efficiently.
- Serve guests according to Q Center’s standards in a friendly, courteous and professional manner.
- Respond to guest problems, complaints and accidents; communicate to management, if necessary.
- Set all tables, buffet stations, dining room buffet, bussing stations and bars according to Standard Operating Procedures.
- Maintain all service area storerooms in a neat and orderly manner, stock with any and all appropriate supplies necessary for food service functions.
- Clean-up function space after the completion of the function and ensure that all equipment and supplies are cleaned, stored and re-stocked properly.
- Adhere to all BASSET procedures while serving liquor to ensure guests are served alcohol in a safe and controlled environment to avoid problems with intoxicated guests and, when necessary, report to management.
- Follow all money handling procedures when serving the guest.
- Know the menu items for each function and give accurate descriptions.
- Ensure overall guest satisfaction and safety is achieved.
The Q Center
The Q Center is more than a conference center – it’s an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues!
EEO is the Law Supplement
Notice Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.