Server-Brookline

Responsibilities

• Direct guests to their seats and present the menu
• Present the guest with recommendations, including wine pairings
• Work with the back server to ensure all of the guest's needs are met
• Ring in all orders into Micros and process payments
• Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
• Maintain tables through pre-bussing, marking and clearing with correct procedure
• Check with guests regularly to ensure that they are enjoying their meals and take action to correct any problems
• Reset tables with plates, napkins, glasses and silverware prior to service/seating
• Assist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests
• Attend to every need of the guest
• Work diligently in order to achieve outstanding service quality
• Adept to a fast-paced work environment

Skills

• Solid knowledge of the menu and culture of the restaurant
• Basic English reading and communication skills
• Strong attention to detail
• Understanding of Micros POS system-entering orders, processing payments
• Identification and prioritization of tasks to maintain tables
• Avid team player

Working Conditions

• Be able to stand on your feet for the entirety of a scheduled shift
• Have strong customer-service skills with an “above and beyond” attitude
• Must be able to work quickly in a confined area and stand for extended periods of time

Education/Experience

• A high school diploma or equivalent is required
• Willingness to learn a new craft and acclimate to a fun culture
• Prior restaurant experience is not required
• TIPs Certification- CT/NY/MA/VA/FL Markets
• ABC Certification- TN Market