Server | Brewers at 4001 Yancey - Charlotte, NC
Artisanal Brewing Ventures · Charlotte, NC · 5 mo ago
ManagementPart-time
What We Do
Southern Tier, Sixpoint, Victory, and Bold Rock have joined forces, bringing decades of know-how to create some of the best and boldest craft drinks—all in one place. We’re based in Charlotte’s South End, a spot we like to call “The Craft District,” and we’re always looking for passionate folks who want to jump in, share their skills, and help us keep pushing craft beverages to new heights.
Server
- Greet guests timely as they are seated at the table; ensure table is clean and that coasters, utensils, napkins, and other needs have been provided
- Knowledgeable about and able to answer questions regarding all ABV beverages, menu offerings, brewing/cider making processes, etc.
- Communicate clearly and respectfully with guests, teammates, and management
- Take food and beverage orders and places orders accurately through the point-of-sale (POS) system
- Ensure that food is prepared correctly and to guests’ satisfaction; return incorrect or improperly cooked orders to kitchen
- Deliver food, beverages, condiments, and other requested items to guests
- Collect plates and clear the table as guests finish their meals
- Process guest payments by preparing checks and handling transactions through the POS system
- Aid in overall cleanliness and maintenance of taproom
- Perform other related duties as assigned
Who We're Looking For
- Must be at least 21 years of age
- Must have a passion for hospitality and craft beverage
- Previous experience as a server preferred
- Excellent interpersonal and customer service skills
- Well-organized with ability to take and place food and beverage orders accurately
- Strong communication skills and ability to remain composed and respectful under pressure
- Ability to work collaboratively in a fast-paced, team-oriented environment
- Ability to operate the point-of-sale system
- Prolonged periods of standing and walking
- Must be able to lift, balance, and carry trays of food weighing up to 20 pounds
Qualifications
- Must have a valid driver's license
- Must be able to work flexible hours, including weekends and holidays
- Must be able to work in a fast-paced, high-volume environment
- Must be able to communicate effectively in English