Server
Village Inn · Albuquerque, NM · Yesterday
On-siteManagementPart-time
Responsibilities
- Greeting and seating customers.
- Taking food and beverage orders and accurately entering them into the ordering system.
- Making menu item recommendations.
- Communicating any food allergy or special nutrition needs to kitchen staff.
- Ensuring all orders are filled quickly and accurately and that food is high quality.
- Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals.
- Promptly addressing any customer service issues and referring to management, when necessary.
- Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area.
Qualifications
- Must be 16 years old and meet any other state age or labor requirements.
- No one under the age of 18 may operate, clean, adjust or touch a slicer a mixer.
Benefits/Perks
- On-the-job Training
- Flexible Hours
- State of the Art POS System
- Direct Deposit
- Available Friendly and Supportive Work Environments
- Discounted Meals
- Health Insurance if qualified
- Potential for advancement (we hire management within)
- Nature and Scope of Position
- Demonstrates a passion to serve by being attentive to guest needs at all times.
- Ensures tables are clean, set, and ready at all times.
Essential Functions
- Greet and take customers order within three minutes of being seated and delivers orders within ten minutes.
- Accurately takes and enters guest order in the computer system and have a strong knowledge of the menu to offer suggestions and choices.
- Serve menu items and beverages at appropriate temperatures, with proper garnishes and accompaniment.
- Exhibit integrity in all actions by meeting the company’s standards in appearance, grooming, security, and sanitation.
- Clean and stock service areas and assigned server station.
- Pre-busses guest tables to enhance guest dining experience.
- Demonstrate respect for each individual by always communicating courteously and respectfully with management team, co-workers and guest during peak hours.
- Adhere to and follow all safe food handling and health department procedures.
- Complete opening and/or closing duties.
- Enthusiastically acknowledge guest with company’s five-foot rule.
- Perform all other duties.
Skills And Knowledge
- Must be able to follow menu specifications and recipes, read ticket an maintain an organized and sanitary work area.
- Must be able to follow directions, work in a fast-paced, high- pressure customer- responsive environment.
- Must be able to work in a team environment and communicate with co-workers and management.
- Uses sound judgement in day-to-day decisions by applying the company’s vision, values and cultures.
Education And Experience
- Successful completion of required training program, including watching videos, completing on-the-job checklists and written quizzes.
- Minimum of six months of related experience is preferred.
American with Disability Specifications
- The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions on this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.