Server

Servers

Serving multiple tables, as determined by management
Maintaining complete knowledge of restaurant’s food and beverage preparation
Selling alcohol, N/A bev and food items
Entering and completing customers’ orders on computer system; accepting different types of payment and making change
Interacting with guests in a friendly and efficient manner; ensuring guests’ complete satisfaction and exceeding their expectations
Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant
Clearing and resetting tables
Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
Observing guests’ behavior once they have consumed alcoholic beverages, counting number of drinks served, and offering alternative transportation if you feel they should not drive; asking a manager for help with disorderly customers as needed
Reporting to work in a neat and clean outfit; maintaining well-groomed hair and personal hygiene as established by company policy
Performing other duties as directed

Minimum Qualifications

• Ability to pass ServSafe Alcohol Service or TIPS Course with a score of 80% or better
• Basic mathematical skills; ability to make change
• Basic reading and writing skills
• Basic computer skills
• Excellent communication skills
• Multi-task oriented
• Knowledge of workplace safety procedures
• Must be able to suggestively sell food and beverage items

Physical Demands and Work Environment

• Frequent standing the entire shift
• Frequent reaching, bending, stooping, lifting, shaking, stirring, pouring, carrying and pushing
• Frequent use of hands and fingers, handling or feeling objects, tools or controls in repetitive motions
• Frequent walking; sitting; and reaching with hands and arms
• Frequently lifting and carrying tubs and cases weighing up to 75 pounds
• Frequent communication with expediters and servers and reading orders on tickets
• Frequent exposure to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands