Server

Essential Duties

• Prepares restaurant tables with special attention to sanitation and order.
• Aids in setting tables and rearranging tables to accommodate larger parties.
• Provides immediate attention to all guests upon seating.
• Describes specials of the day to the guests.
• Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
• Presents menus and assists guests in selecting food and beverage items.
• Delivers food to guests promptly after preparation.
• Confirms orders with the chefs and bartenders whenever a clarification is requested.
• Ensures guest satisfaction.
• Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table.
• Participates in pre-shift meetings and taste tests.
• Maintains organized workstation and side work duties.
• Accountable for checks and cash transactions.
• Utilizes the Point-of-Sale System properly and strives for 100% accuracy in all charges and transactions.
• Follows established training and systems for taking, placing, and delivering orders.
• Fulfills the role of a server by following established standards for greeting, cocktail service, food delivery and general service techniques.
• Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a “Member/Guest Comes First” approach.
• Practices proper tray service for all food and beverage service.
• Works closely with restaurant management to immediately address all guest concerns.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.

Minimum Requirements

• A high school diploma or equivalent.
• One to three months related experience and/or training.
• An equivalent combination of education and experience.

Preferred Requirements

• Two to three years’ Server experience.
• Proven exemplary customer service skills.
• Two to three years’ experience with a restaurant POS software platform.