Server

About the role

Serves guests food and beverage items in a prompt, professional and courteous manner within a fast-paced hospitality-focused property organization. Part of Troon, a global leader in golf and community management.

Responsibilities

• Provides immediate attention to all guests upon seating
• Describes specials of the day to guests
• Answers questions regarding menu items and offers suggestions when appropriate
• Takes food and beverage orders and delivers food promptly after preparation
• Follows up with guests to ensure satisfaction
• Replenishes items as needed
• Participates in pre-shift meetings and taste tests
• Maintains organized workstation and side work duties
• Accounts for checks and cash transactions
• Utilizes Point of Sale system
• Follows established systems for taking, placing, and delivering orders
• Follows standards for greeting, cocktail service, food delivery, and general service techniques
• Practices tray service for all food and beverage service
• Incorporates safe work practices
• Performs other duties as required

Requirements

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience

Physical Demands

• Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears
• Occasionally sits; climbs or balances
• Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds

Environment

• Occasionally works in outdoor weather conditions
• Noise level is moderate

Certificates/Licenses

• Food Safety and Sanitation Training
• Alcohol Awareness Training

Skills and Preferences

• Ability to read and speak English may be required to communicate with English-speaking customers or co-workers
• Meets state age requirements for handling alcoholic beverages
• Knowledge of POS system

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, specializing in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values emphasizing being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.