Server

Responsibilities

• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Display knowledge of the F&B menu
• Takes guests' food and/or drink orders and turns into kitchen, bar, etc.
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Adhering to sanitation, safety, and alcohol beverage control policies, including confirming legal drinking age and discontinuing service to intoxicated guests
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee, and other items as applicable and/or necessary
• Handles all cash and/or credit cards for payment following all standard operating procedures
• Keeps tables, dining room, and work station(s) sanitized and organized
• Llistens and responds to customer complaints
• Performs clean-up and closing procedures as assigned by manager
• Performs other duties as assigned by the supervisor or manager

Qualifications, Knowledge and Skill Requirements

• 1-2 years of food service experience
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment
• Possesses current Food Handler's Certificate and BASSET Certificate

About Troon

This position includes eligibility for the following benefits, subject to applicable plan terms: Healthcare Benefits – Medical (if determined by the ACA measurement), Retirement Benefits – 401(k) with employer match (19 years of age and older), Time Off – Sick leave and leaves of absence, in accordance with Illinois (IL) – Illinois Paid Leave for All Workers Act (PLAWA). Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.