Server

Job Responsibilities and Duties

• Greets residents and guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Takes food and beverage orders from the resident/guest on the order taking pads or on the handheld Point of Sale (POS) system.
• Performs basic cleaning tasks as needed or directed by supervisor.
• Fills in for absent staff as needed.
• Punches the order on the POS machine and makes sure to enter the special requirements made by the resident/guest while ordering the food (e.g., no garlic, less spicy, without egg, etc.).
• Communicates to the guest and provides assistance with their queries.
• Cooks basic dishes as needed (e.g., salad preparation, dessert plating).
• Serves food and beverage to the guest as per the course of order.
• Observes residents/guests and ensures their satisfaction with the food and service.
• Promptly responds to residents/guest with any additional requests.
• Maintains proper dining experience, delivers items, fulfills customer needs, offers desserts and drinks, removes courses, replenishes utensils, refills glasses.
• Adheres to grooming and appearance standards consistently.
• Maintains proper dining experience, delivers items, fulfills customer needs, offers desserts and drinks, removes courses, replenishes utensils, refills glasses.
• Coordinates with the bus person and/or kitchen staff to ensure smooth operation and resident/guest satisfaction.
• Assists bus persons with stocking and maintains the restaurant par stock levels and side station.
• Helps other areas of the restaurant such as answering telephones and completing financial transactions for Take-Out.
• Closes the shift on the POS terminal.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience preferred.
• Excellent oral communication skills required.
• Positive interpersonal skills required.