Server

About the role

Thrive Restaurant Group is a family-owned restaurant company that’s been serving communities for over 50 years. As we open our innovative dual-branded Applebee’s / IHOP restaurant, we’re building a team that’s passionate about hospitality, teamwork, and creating memorable experiences for every guest - morning, noon, and night. Our purpose is to make a difference by serving guests with genuine hospitality, great food, and exceptional service. As a Server, you'll create memorable dining experiences by delivering outstanding service, building meaningful connections with guests, and providing knowledgeable recommendations from both the Applebee's and IHOP menus.

Responsibilities

• Welcome guests with a friendly, engaging attitude and provide attentive service throughout their dining experience.
• Take food and beverage orders accurately, answer guest questions, and make recommendations from both the Applebee's and IHOP menus.
• Deliver food and beverages promptly while ensuring order accuracy and presentation standards are met.
• Create a warm, welcoming atmosphere by anticipating guest needs and responding promptly to requests.
• Enter guest orders accurately into the point-of-sale system and communicate effectively with the kitchen and bar.
• Present guest checks, process payments accurately, and complete all cash and credit card transactions.
• Assist with clearing, cleaning, and resetting tables to maintain an inviting dining environment.
• Support fellow team members to ensure an exceptional guest experience throughout the restaurant.

Requirements

• Mobility required throughout the entire shift.
• Ability to transport food, beverages, plates, glasses, and service items throughout the restaurant multiple times during a shift.
• Ability to transport glass racks and beverage cases weighing up to 25 pounds as needed.
• Ability to maintain cleanliness by wiping tables, booths, chairs, and picking up debris throughout the restaurant.
• Physical requirements: move throughout the restaurant and communicate effectively with guests and team members; frequently handle and grasp items weighing up to 5 pounds; occasionally lift and/or move items weighing up to 25 pounds; bend, stoop, reach, and stand for extended periods; maintain adequate vision to assess cleanliness and operate touchscreen point-of-sale systems; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• A genuine desire to care for others while growing and learning.
• Positive attitude with a passion for hospitality.
• Ability to learn and confidently describe both Applebee's and IHOP menu offerings, promotions, and beverage selections.
• Reading, writing, basic math, verbal communication, and cash-handling skills.

Pay

This position is paid at the applicable tip-credit minimum wage, plus tips where permitted by law. Total earnings will vary based on business levels, shift availability, and tips received.

Schedule

Hours of Operation: Sun - Thursday: 7am-10pm; Friday - Saturday: 7am - 12am.