Server

Duties and Responsibilities

• Great guests with a warm, sincere smile promptly upon seating.
• Deliver efficient, friendly service to a 3+ table section following all steps of service and bussing tables as needed.
• Exceed expectations for each guest experience and anticipate guests’ needs.
• Listen to and resolve customer complaints, questions, or suggestions in a timely manner.
• Record and submit all orders, process payments, and balance all receipts accurately.
• Proficiently operate the POS system and follow cash-handling procedures.
• Serve drinks according to proper alcohol handling regulations.
• Be knowledgeable of menu details and company information to answer guest questions.
• Understand and follow procedures for food allergies, special orders, and diet restrictions.
• Complete cleaning tasks according to daily and weekly schedules.
• Complete opening and closing tasks and side work as needed during shift.
• Aid in orienting and training new employees as instructed by management.
• Participate in and contribute to staff meetings or projects designed to improve quality of service and employee productivity.
• Communicate with other FOH team members to ensure each guest’s needs are fulfilled.
• Perform any other relevant tasks as instructed by management.

Required Skills and Abilities

• At least 19 years of age
• 2+ years of serving experience preferred, not required
• Available during days, evenings, weekends, and holidays
• Strong skills in customer service, communication, planning, problem-solving, and teamwork
• High energy levels and ability to multitask in a fast-paced environment

Authorization, Certification and At-Will Employment Agreement

I certify that I have personally completed this application. I declare that the information provided in this employment application is true and complete and I understand that any false information or significant omissions may disqualify me from further consideration for employment and may be justification for my dismissal from employment if discovered at a later date. I agree to immediately notify this company if I should be convicted of a crime while my job application is pending or during my employment, if hired.

I understand that I shall be required to provide documentation establishing my legal authorization for employment within the first three days of my employment.

I authorize this company to make an investigation of all information contained in this employment application and I release from liability all companies and corporations supplying such information. I understand any false answers, statements, or implications made by me on this application or other required documents shall be considered sufficient cause for denial of employment or discharge.

I specifically authorize and direct my current and former employers to supply employment-related information to this company and do hereby release my current and former employers from liability for providing information to this company.

If applicable, I also agree to submit to any drug test required of me, whether prior to my employment or if employed by this company at any time thereafter.

At-Will Employment Agreement

I understand and agree that nothing contained in this application, or conveyed during any interview is intended to create an employment contract between the company and me. In addition, I understand and agree that if you employ me, in consideration of my employment, my employment and compensation will be at-will, for no definite period of time, and may be terminated at any time, for any reason, or for no reason at all. I understand that only the company’s managing member is authorized to change the employment-at-will status and such a change can only be done in writing. I have read, understand, and agree to the above.