Server

Duties and Responsibilities

• Greet guests with warmth and professionalism
• Present menus and specials, answer questions regarding the menu, and make thoughtful recommendations
• Accurately take and enter orders
• Provide attentive table service, anticipating guest needs and ensuring a seamless dining experience
• Present checks, process payments, and thank guests for their visit
• Promote the Osthoff Resort's service principle by example—respond to/resolve guest inquiries, complaints or concerns in a courteous, timely and efficient manner
• Inform Restaurant Manager/Supervisor/Team Leader of any issues
• Maintain a harmonious work environment
• Maintain service presentation, sanitation, and organization of work area
• Set tables according to standards during and after service
• Stay updated on current menu choices, features, menu deviations, and 86’ed items
• Assist in the checklists at the beginning/end of each shift with the team, including polishing, cleaning, prepping, and restocking of supplies
• Complete proper end-of-day reports (Sales Reports, Financial Reports, Tip Reports)
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
• All other duties as assigned

Qualifications

• At least 18 years of age
• Strong customer/guest service skills
• At least one year of serving experience
• Ability to communicate and understand the predominant language(s) of our Guests
• Working knowledge of beer, wine and liquor and common drink recipes
• Basic math skills and the ability to handle money and operate the POS
• Able to work in a standing position for long periods of time
• Must possess a positive attitude as a contributor to a diverse work environment

Why Work at the Osthoff Resort?

• Competitive pay and great benefits including medical, dental, and vision, 401(k) with company matching, resort-wide discounts, and more!
• Flexible scheduling to fit your lifestyle because we value work-life balance and know that time with family and friends is just as important as a rewarding career.
• The Osthoff Resort is an Equal Employment Opportunity Employer.

About Us

Nestled along the pristine shores of the lake, our resort offers a luxurious yet inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, The Osthoff Resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Join our team and be part of a dedicated, passionate group of professionals committed to delivering outstanding hospitality in one of the most beautiful locations in the state.

Apply for this Position

Go back to the job list