Server
JOB SUMMARY
Fine wine. Delicious food. Bring beautiful spaces to life and watch your attention to detail delight guests. You are responsible for creating unmatched experiences by engaging guests, navigating menu offerings, capitalizing on upselling opportunities, and delivering an unrivaled service experience. You warmly welcome repeat guests and VIPs with a familiarity made possible through OpenTable profiles, making every visit feel personal and memorable. You are vital to creating a successful dining experience for each guest.
DUTIES & RESPONSIBILITIES
- Guide our guests throughout their dining experience by providing specific suggestions, daily specials, and house-made dessert selections.
- Takes orders and serves food and beverage items to guests in accordance with established standards.
- Enters orders into computerized Point of Sale system and communicates any special requests to the culinary team.
- Maintains an attractive, consistent presentation of food and beverages. Ensures that all food and beverage items are served at the correct temperature.
- Maintain a clean and organized section, including setting up and breaking down tables, clearing and marking tables for next courses, and readying the restaurant for the next shift.
- Maintains current knowledge of food and beverage offerings, including menu changes and sold-out items.
- Working knowledge of food preparation methods, cooking techniques, and culinary terminology.
- Processes guest payments, using proper accounting and cash handling procedures.
- Collaborate with the kitchen and bar staff to ensure seamless service.
- Uphold the high standards of Humble Spirit for service quality and guest satisfaction.
REQUIRED SKILLS & ABILITIES
- Excellent communication skills and positive attitude.
- Attention to detail.
- Ability to perform essential functions on the computerized Point of Sale system.
- Working knowledge of dining and beverage service procedures.
- Working knowledge of applicable liquor laws and regulations.
- Be a team player. Be flexible with duties and responsibilities.
- Humility, patience, and resilience.
EDUCATION & EXPERIENCE
- 2 years of previous experience as server in a similar restaurant environment. We’re looking for candidates who have honed their skills in the art of table service. Your ability to provide attentive, knowledgeable, and warm service is essential.
- Fine dining experience and/or WSET or CMS certification preferred.
- PREFERRED KNOWLEDGE OF WINE AND COCKTAIL TERMINOLOGY, TECHNIQUES, AND SERVICE.
- Necessary State Food Handler’s License(s) and Liquor Serving Permit(s)
BENEFITS
- PTO
- health, vision, dental, life insurance
- 401(k) for qualifying employees
EMPLOYEE PERKS
- 20% discount at Ground entities (includes Ground Market, Grounded Table, The Pub, Grounded Body)
About The Ground
The Ground is a hospitality business based in beautiful Willamette Valley that exists to realize human potential in harmony with the planet. It is an evolving collection of experiences and destinations rooted in conscious, loving hospitality in service to all with a philosophy of belonging that comes to life through regenerative agriculture, food, accommodations, revitalizing wellness experiences, and engaging programs & events.
About The Ground
The Ground is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re interested in this role, but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may just be the right candidate for this or other roles at The Ground.