Server
About Us
The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, we have grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 18 one-of-a-kind restaurants and catering facilities. We are a family-run business that values a "hospitality heart"—a commitment to excellence, a passion for guest care, and a "can-do" attitude. We also give back to our community through Care-a-lotta, a charitable program supporting numerous nonprofit organizations in Milwaukee.
About the Role
The Server provides table service to restaurant patrons by taking orders, delivering food and beverages, and ensuring a pleasant dining experience.
Responsibilities
- Greet customers as they are seated and ensure tables are clean with proper utensils, napkins, and other needs provided.
- Distribute menus and present daily specials.
- Answer questions regarding the menu.
- Take food and beverage orders and deliver them to the kitchen.
- Deliver food, beverages, condiments, and other requested items to customers.
- Ensure food is prepared correctly and to customers’ satisfaction; return incorrect or improperly cooked orders to the kitchen.
- Collect plates and clear tables as customers finish their meals.
- Prepare customers’ checks and collect payments.
- Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Perform all other duties as assigned.
Requirements
- Must be at least sixteen years old (eighteen to serve alcoholic beverages).
- Previous experience as a server preferred.
- Must successfully complete the restaurant’s training course.
- Highly organized and self-directed.
- Exceptional interpersonal, oral, presentation, and written communication skills.
- Ability to work in a fast-paced, changing environment.
- Well-organized with the ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems.
Physical Requirements
- Regularly required to talk, use repetitive motion, type, and hear.
- Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.
- Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Benefits
- Medical, Prescription, Dental, and Vision Insurance (Full Time Only)
- Company-Paid Life Insurance (Full Time Only)
- Supplemental Life Insurance (Full Time Only)
- Company-Paid Short- and Long-Term Disability (Full Time Only)
- Supplemental Accident and Critical Illness Insurance
- Supplemental Hospital Insurance
- Employee Assistance Program (EAP)
- LegalShield and IDShield Protection
- Pet Insurance
- 401(k) Savings Plan
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Complimentary Workday Family Meal
- Dining Discounts at Bartolotta Fine Dining Locations
- Discounted Discovery World Passes
- Discounted Fiserv Forum Tickets
In addition to these benefits, you will have the opportunity to work alongside world-class mentors who provide hands-on training and development opportunities to support your career growth.