SERVER

Primary Responsibilities

• Greet guests warmly and provide knowledgeable recommendations on menu items.
• Take accurate food and beverage orders, ensuring special dietary needs or allergies are addressed.
• Deliver food and beverages in a timely and professional manner.
• Check in with guests regularly to ensure customer satisfaction.
• Handle guest concerns or complaints professionally and efficiently.
• Stay informed about menu items, ingredients, and preparation methods.
• Follow proper alcohol service laws and guidelines in compliance with Arkansas ABC regulations.
• Provide information about daily specials, promotions, and seasonal offerings.
• Accurately enter orders into the point-of-sale (POS) system.
• Process guest payments, including cash, credit, and state-approved payment methods.
• Ensure proper handling of state-issued meal vouchers or government discounts.
• Follow Arkansas Department of Health food safety and sanitation regulations.
• Maintain cleanliness of tables, service stations, and dining areas.
• Assist with setting up and breaking down dining areas for events or large parties.
• Communicate effectively with kitchen staff to ensure timely food preparation.

Qualifications

• Strong verbal communication skills and a friendly, welcoming demeanor.
• Ability to handle difficult situations and resolve guest concerns calmly.
• Professionalism in appearance, attitude, and interactions.
• Ability to manage multiple tables and guest requests at once.
• Strong sense of urgency and attention to detail.
• Time management skills to provide quick and efficient service.
• Ability to work cooperatively in a fast-paced environment.
• Adaptability to changing business needs and schedules.
• Experience with or ability to learn point-of-sale (POS) systems.