Server
SRG Hospitality · White Lake, MI · 1 mo ago
On-siteManagementPart-time
Responsibilities
- Greet guests warmly and promptly, establishing a welcoming and comfortable dining experience.
- Guide guests through the menu with confidence, offering knowledgeable recommendations.
- Accurately take and enter food and beverage orders, communicating any special requests or dietary needs clearly to the kitchen.
- Deliver food and beverages in a timely manner, ensuring accuracy and proper presentation.
- Check in with guests throughout their meal, anticipating needs and addressing any concerns promptly and professionally.
- Maintain thorough knowledge of current menu items, daily specials, ingredients, and preparation methods.
- Upsell food and beverage offerings naturally and genuinely to enhance the guest experience and drive revenue.
- Process payments accurately, handling cash and credit card transactions in accordance with company policies.
- Communicate effectively with the kitchen, bar, and front of house team to ensure seamless service.
- Maintain a clean, organized, and fully stocked section throughout the shift.
- Assist with opening and closing sidework duties as assigned.
- Adhere to all alcohol service laws and regulations, including checking identification as required.
Requirements
- 1-2 years of serving experience in a full-service restaurant (preferred).
- Strong knowledge of food and beverage, including wine, cocktails, and beer (preferred).
- Michigan TIPS or ServSafe Alcohol certification (preferred).
- Genuine passion for hospitality and creating exceptional guest experiences.
- Excellent communication and interpersonal skills with a warm, engaging personality.
- Strong multitasking and organizational skills with the ability to manage multiple tables simultaneously.
- Reliable, punctual, and dependable with a strong work ethic.
- Flexible availability, including nights, weekends, and holidays.
- Ability to stand for extended periods and lift up to 30 pounds regularly.
- Must be of legal age to serve alcohol per Michigan state law.
Qualifications
Employee discounts
Flexible scheduling
Real opportunities for growth and advancement
A supportive team culture built on respect, accountability, and collaboration