Server

About the role

Silver Diner is a leading casual dining establishment known for its award-winning fresh and local menu, focusing on flexitarian and healthy options. The company prides itself on its commitment to guest satisfaction and employee growth, with over 60% of managers and 100% of General Managers being promoted from within.

Responsibilities

• Ensure each guest receives outstanding service within 30 seconds of being seated
• Deliver every order 100% correctly
• Suggestively sell to every guest
• Ring drink and food orders into POS immediately
• Accurately account for all guests at your tables when ringing in POS
• Deliver guest checks according to Silver Diner standards, collect payment, and deliver change promptly
• Knowledge of all food and beverage specifications
• Pre-bus tables to allow for quick turn-around time, clear dishes from your tables, and those around you
• Maintain a clean station stocked to Silver Diner standards
• Complete all assigned side work
• Work as part of a team, communicating clearly and constructively
• Brand Delivery: Be on time for work, maintain a positive, fun-oriented attitude, keep yourself, your uniform, and your station sparkling clean, strictly follow all uniform standards, know and ensure delivery of the Silver Diner Brand, and balance costs properly
• Performance Measures: Positive sales growth, guests are happy, no complaints, guest comment ratings of 5, develop 1:1 relationships with guests

Requirements

• Exceptional aptitude for Guest Service
• Excellent communication skills
• Contagiously friendly, outgoing, and energetic
• Organized
• Able to multi-task
• Able to think and act quickly while maintaining self-composure
• Able to meet all schedule requirements

Qualifications

• Minimum 1-2 years experience as a Server or Bartender preferred

Skills

• Positive sales growth
• Guest satisfaction
• 5-star guest comment ratings
• Developing 1:1 relationships with guests

Benefits

• Medical, dental, and vision insurance
• 401K plan
• Employee Assistance Program
• Referral bonus program
• Meal discounts
• Gym membership discounts
• Work shoe discounts

Opportunity for Growth

• Opportunity for growth, including becoming a trainer, supervisor, and manager
• Over 60% of our managers and 100% of our GMs were promoted from within

Physical Requirements

• The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures
• Physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day
• Frequent hand washing
• Must be of legal age to serve alcoholic beverages according to applicable state law

Application Instructions

Weekends and holidays are required for this position. Applicants must be of legal age to serve alcohol to be considered for this position. Previous serving experience is preferred but not required.