Server

Responsibilities

• Ensure each guest receives outstanding service including greeting every guest within 30 seconds of being seated
• Every order is delivered 100% correct
• Suggestively sell to every guest
• Write down all orders & repeat back to the guests to ensure accuracy
• Ring drink & food orders into POS immediately
• Accurately account for all guests at your tables when ringing in POS
• Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly
• Knowledge of all food & beverage specs
• Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you
• Maintain a clean station stocked to Silver Diner standards
• Complete all assigned side work
• Work as part of a team, communicating clearly and constructively
• Brand Delivery
• Be on time for work
• Maintain a positive, fun-oriented attitude to your work
• Maintain a clean appearance and station
• Follow SMG scoring standards for Speed of Service & Accuracy of Order
• Know and ensure delivery of the Silver Diner Brand
• Cost Balancing
• Properly account for all sales
• Proper cash handling
• Properly portion all self-service items (i.e.: Soups, creamers, butters etc.)

Requirements

• Minimum: 1-2 years experience as a Server or Bartender is preferred
• Exceptional aptitude for Guest Service
• Excellent communication skills
• Contagiously friendly, outgoing & energetic
• Organized
• Sense of urgency
• Able to multi-task
• Able to think & act quickly while maintaining self-composure
• Able to meet all schedule requirements

Qualifications

• Physical Requirements
• The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures.
• Physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day.
• Continuous reaching, bending, lifting, carrying, stooping and wiping.
• Tolerate proper use of cleaning & sanitizing products.
• Frequent hand washing.
• Must be of legal age to serve alcoholic beverages according to applicable state law.

Skills

• Customer Service
• Communication
• Teamwork
• Time Management
• Attention to Detail

Benefits

• Medical, dental, and vision insurance
• 401K plan
• Employee Assistance Program
• Referral Bonus Program
• Meal Discounts
• Gym membership discounts
• Work shoe discounts

Pay

• Up to $800+ per week in tips

Schedule

• Weekends and holidays are required