Server

About the role

Silver Diner is a leader in the casual dining segment, offering a fresh and local menu with flexitarian and healthy options. We are known for our strong commitment to guest satisfaction and internal promotions. We are currently seeking friendly and caring individuals to join our team.

Responsibilities

• Ensure each guest receives outstanding service within 30 seconds of being seated
• Deliver every order 100% correctly
• Suggestively sell to every guest
• Ring drink and food orders into POS immediately
• Accurately account for all guests at your tables when ringing in POS
• Deliver guest checks according to Silver Diner standards, collect payment, and deliver change promptly
• Knowledge of all food and beverage specifications
• Pre-bus tables to allow for quick turnover, clear dishes from your tables, and those around you
• Maintain a clean station stocked to Silver Diner standards
• Complete all assigned side work
• Work as part of a team, communicating clearly and constructively
• Brand Delivery: Be on time for work, maintain a positive, fun-oriented attitude, keep yourself, your uniform, and your station sparkling clean, strictly follow all uniform standards, know and ensure delivery of the Silver Diner Brand, and balance costs properly
• Performance Measures: Positive sales growth, guests are happy and there are no complaints, guest comment ratings of 5, develop 1:1 relationships with guests so well they ask to be seated in your section

Requirements

• Minimum 1-2 years experience as a Server or Bartender (preferred)
• Exceptional aptitude for Guest Service
• Excellent communication skills
• Contagiously friendly, outgoing, and energetic
• Organized
• Able to multi-task
• Able to think and act quickly while maintaining self-composure
• Able to meet all schedule requirements

Qualifications

• Physical Requirements: Food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, high temperatures, stamina, heat tolerance, lifting up to 35 pounds, standing/walking for 10-12 hours per day, continuous reaching, bending, lifting, carrying, stooping, wiping, frequent hand washing, proper use of cleaning/sanitizing products, and ability to tolerate proper use of cleaning/sanitizing products
• Legal Age to Serve Alcohol: Must be of legal age to serve alcoholic beverages according to applicable state law
• Previous Serving Experience: Preferred, but not required
• Restaurant Industry Experience: Preferred

Skills

• Customer Service
• Communication
• Teamwork
• Time Management
• Physical Stamina

Benefits

• Medical, dental, and vision insurance
• 401K plan
• Employee Assistance Program
• Referral Bonus Program
• Meal Discounts
• Gym membership discounts
• Work shoe discounts

Opportunity for Growth

• Opportunity for growth, including becoming a trainer, supervisor, and manager
• Over 60% of our managers and 100% of our GMs were promoted from within

Pay

Full Time Servers make up to $1000+ per week in tips!

Schedule

Weekends and holidays are required for this position.