Server

About the role

The Servers are friendly and outgoing beer enthusiasts with extensive knowledge of our beer, food and the company, representing the company by providing incredible service to our guests.

Responsibilities

• Be a promotional spokesperson for Saint Arnold
• Have extensive knowledge of beer styles, SABC beers and food, and stay abreast of new and upcoming products and trends in the industry
• Greet guests upon arrival and create a welcoming environment for all guests
• Assist guests in making beer, food and merchandise choices and upsell when appropriate
• Accurately take food and beverage orders using the POS system
• Deliver food and beverage, assuring accuracy prior to delivery
• Maintain a clean environment for our guests
• Provide guest service, including accommodating all reasonable guest requests, if possible
• Close tickets and collect payment using the POS system, following the company cash handling policy at all times
• Perform opening and closing duties as required
• Know and follow all laws, rules, regulations and company policies regarding the serving of alcoholic beverages and proper food handling
• Work as a team with all coworkers
• Perform all other duties as assigned

Requirements

• Previous restaurant work experience required, experience waiting tables is a plus
• Previous POS experience strongly preferred
• Knowledge of craft beer required
• Basic math and money handling skills
• TABC seller certification and Texas Food Handler’s Training required prior to start and must be maintained throughout tenure
• Ability to be attentive to guest needs
• Ability to maintain patience with guests and coworkers in difficult situations
• Must be 21 years of age or older
• Ability to communicate in English (read, write and speak), additional language skills are a plus
• Must be a craft beer lover and able to work in a team environment
• Ability to think quickly and creatively to address unique guest needs