Server

Responsibilities

• Greeting and seating customers.
• Presenting menus and explaining menu items.
• Taking accurate food and beverage orders from customers.
• Communicating special requests and dietary restrictions to the kitchen.
• Ensuring the prompt and accurate delivery of orders to tables.
• Refilling beverages and attending to guests' needs throughout the meal.
• Recommending additional menu items and upselling specials.
• Presenting bills, processing payments, and providing change or receipts.
• Clearing and cleaning tables efficiently. Stocking required products. Cleaning and Clearing server area.
• Resetting tables with clean utensils, napkins, and condiments.
• Addressing customer concerns and complaints professionally.
• Collaborating with kitchen staff, hosts/hostesses, and fellow servers for smooth service.
• Following food safety and sanitation guidelines.
• Adhering to IHOP's policies and procedures.

Qualifications

• Strong interpersonal and communication skills to provide excellent customer service and ensure a positive dining experience.
• A friendly and welcoming demeanor is essential for servers who interact with guests daily.
• The job may involve standing for extended periods, carrying trays of food, and walking between tables. Physical stamina is important.
• A good understanding of the restaurant's menu, including ingredients, preparation methods, and special promotions.
• Ability to accurately take orders and communicate them to the kitchen is crucial to ensure customers receive the correct dishes.
• The ability to multitask effectively when handling multiple tables simultaneously.
• Collaboration with kitchen staff, host/hostess, and fellow servers is essential for a smooth dining service.
• The ability to work in a fast-paced and sometimes high-stress environment is important for servers.
• Paying attention to customer requests, dietary restrictions, and special instructions to ensure orders are accurate.
• Basic math skills to calculate bills, make change, and process payments.
• Understanding and adhering to food safety and sanitation guidelines is crucial to maintain a safe dining environment.
• Punctuality and reliability are highly valued in the restaurant industry.

Compensation

$2.13 per hour