Jobs · Management · North Carolina

Server

ManagementFull-time

Position Summary

The morning server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive great service throughout their meal and collecting payment. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Essential Job Functions

  • Greet guests, explains menu items/specials using concise and descriptive language
  • Listens and responds to guest's needs
  • Suggestively sells menu items to include appetizers, drinks, entrees and desserts
  • Promptly and accurately relays guest orders to kitchen staff
  • Picks up and delivers orders to appropriate guests within prescribed time limits, ensuring accuracy of the order
  • Returns to the table throughout the guest's visit to ask if they are satisfied, check for refills, clear items as needed from the table and deliver guest check when appropriate
  • Assist bartenders or other servers as needed
  • Performs side duties such as cleaning, rolling silverware, setting tables, sweeping, etc
  • Maintains restaurants/station in a clean and presentable manner at all times
  • Complies with all health and safety regulations

Experience and Education

  • Two years' experience as server in hotels, restaurants, or related fields
  • Prior Experience As Server, Busser, Runner, Host(ess) Preferred
  • Front of House proficiency
  • Proficient in POS Systems, Aloha, Micros, etc or similar computer applications
  • Certifications as required by Federal, State, or Local agencies
  • ServSafe, TIPS Certification preferred or ability to obtain
  • Minimum High school diploma, GED or equivalent

Benefits

  • Comprehensive Medical/Dental/Vision benefits
  • 401K
  • Generous PTO program
  • Opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company

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