Server
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content.
We have no explicit "About the role" but we have Company Description and Job Description. Could combine into "About the role". Use About the role
then
with company description and job description? Probably separate paragraphs. Responsibilities: list of duties from Job Description (providing service, receiving orders, etc). Use
- .
Requirements: maybe Fundamental Requirements and Qualifications? But we have separate sections: Requirements could combine Fundamental Requirements and Qualifications? However we have Qualifications separate. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Skills maybe not present; we can omit if no specific skills beyond qualifications. Requirements could be Fundamental Requirements. Qualifications separate.
We need to preserve all substantive info. Do not repeat job title. Do not include Job ID etc. Remove boilerplate.
We need to include Pay section only if posting states wage. It does: Hourly Wage: Intro rate $13.72 - wage after 90-day probationary period is $15.24. So we create
Pay
withcontaining that. Benefits: Additional Information includes Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities. So we create
Benefits
with- items.
Schedule: Not mentioned explicitly; there is "Flexible and long hours sometimes required. Must be available to work nights, weekends and holidays if required" and "Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel." That's schedule info. So we can create
Schedule
withcontaining that. Skills: Not explicit separate; maybe we can omit. Now ensure we don't create sections with filler. All sections have content. We must not repeat job title. Not include navigation etc. Now produce HTML fragment. Structure:
About the role
Company description paragraph.
Job description paragraph.
Responsibilities
- ... ...
Requirements
- (Fundamental Requirements items)
...
Qualifications
- (Education & Experience, Physical Requirements, General Requirements maybe split? But we can list as items.)
...
Benefits
- ...
Pay
...
Schedule
...
Make sure to preserve all substantive info. Let's extract details. Company Description: "Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel." Job Description: "The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment." Now Responsibilities list: from Job Description bullet points after that: "Fundamental Requirements" actually list many duties. Let's extract each sentence as a duty. From the text after Job Description: "Fundamental Requirements Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Readily smiles and maintains an engaging expression throughout full guest experience Exhibits a genuine sense of interest and concern for the guest and demonstrates anticipatory service when appropriate and helpful. Consistently and respectfully personalizes guest interactions, addressing the guest in accordance with their preference, if known. Performs the requirements of their department knowledgeable and proficiently. Can confidently answer any questions about the entire hotel or obtain effective and prompt assistance Have a thorough knowledge of menus and be able to inform guests of dietary restrictions and allergies of each menu. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork as instructed by management Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stations are kept stocked, tidy and clean at all times. Service guests to the standard steps of service while implementing fundamental standards as outlined by management Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Obtain and deliver complete food and beverage orders, ensure bill is accurate and collect payment. Ensure overall guest satisfaction and end each interaction with a warm and sincere closing." We need to split into list items. Each sentence separated by period. Let's create items: - Be attentive, friendly, helpful and courteous to all guests, managers and fellow employees at all times. - Readily smile and maintain an engaging expression throughout the full guest experience. - Exhibit a genuine sense of interest and concern for the guest and demonstrate anticipatory service when appropriate and helpful. - Consistently and respectfully personalize guest interactions, addressing the guest in accordance with their preference, if known. - Perform the requirements of the department knowledgeably and proficiently. - Confidently answer any questions about the entire hotel or obtain effective and prompt assistance. - Have a thorough knowledge of menus and be able to inform guests of dietary restrictions and allergies for each menu item. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables, removing soiled dishes after each course. - Be familiar with the operation of the P.O.S. system. - Perform cashiering functions by closing checks and preparing end-of-shift paperwork as instructed by management. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stations are kept stocked, tidy, and clean at all times. - Service guests to the standard steps of service while implementing fundamental standards as outlined by management. - Break down trays of soiled dishes and linen in the dishroom according to established standards. - Consistently upsell food, beverage, and promotional items to guests. - Be familiar with fire extinguishers, their locations, and know how to use them. - Obtain and deliver complete food and beverage orders, ensure the bill is accurate, and collect payment. - Ensure overall guest satisfaction and end each interaction with a warm and sincere closing. Now Requirements section: Could be Fundamental Requirements? But we already used those as Responsibilities. Actually Fundamental Requirements are more like behavioral requirements. Might be better to put them under Requirements. However we already used many as responsibilities. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide what goes where. We have Job Description (general). Responsibilities: list of duties (service, orders, payment). Requirements: maybe the Fundamental Requirements (attentive, friendly, etc). Qualifications: Education & Experience, Physical Requirements, General Requirements. Skills: maybe not needed. But we already listed many duties as responsibilities; we could split: Responsibilities: core service duties (providing service, receiving orders, collecting payment, pre-bus tables, POS, cashiering, opening/closing, side work, stocking, breakdown trays, upsell, fire extinguisher, obtain orders, ensure satisfaction). Requirements: behavioral expectations (attentive, friendly, smile, etc). Qualifications: education, experience, physical, general. Let's extract Responsibilities list from the text that are more task-oriented: - Providing the highest quality of service to guests in an attentive, courteous, and efficient manner. - Receiving and delivering guests' orders. - Collecting payment. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork as instructed by management. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stations are kept stocked, tidy and clean at all times. - Service guests to the standard steps of service while implementing fundamental standards as outlined by management. - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Consistently upsell food, beverage and promotional items to guests. - Be familiar with fire extinguishers, locations and know how to use them. - Obtain and deliver complete food and beverage orders, ensure bill is accurate and collect payment. - Ensure overall guest satisfaction and end each interaction with a warm and sincere closing. Some duplicates (receiving orders appears twice). We'll deduplicate. Now Requirements list (behavioral/soft): - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Readily smiles and maintains an engaging expression throughout full guest experience. - Exhibits a genuine sense of interest and concern for the guest and demonstrates anticipatory service when appropriate and helpful. - Consistently and respectfully personalizes guest interactions, addressing the guest in accordance with their preference, if known. - Performs the requirements of their department knowledgeable and proficiently. - Can confidently answer any questions about the entire hotel or obtain effective and prompt assistance. - Have a thorough knowledge of menus and be able to inform guests of dietary restrictions and allergies of each menu. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. (maybe duplicate) But we can keep. But some of these overlap with responsibilities. Might be okay. Qualifications: Education & Experience: High School diploma or equivalent. Excellent reading, writing and oral proficiency in the English language. 3 year food and beverage serving and/or related food and beverage experience at a luxury hotel or restaurant. Proficient knowledge of wines, spirits, and mixed drinks. (bench test required) Physical Requirements: Flexible and long hours sometimes required. Must be available to work nights, weekends and holidays if required Medium work - Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand for the entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be highly articulate and avoids slang and excussive use of phrase-fragments Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance
- items.
Schedule: Not mentioned explicitly; there is "Flexible and long hours sometimes required. Must be available to work nights, weekends and holidays if required" and "Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel." That's schedule info. So we can create