Server

Server Position Summary

Servers ensure Fans receive an exceptional dining experience through providing service in a timely and proficient manner, while being attentive to the Fans' needs.

Server Essential Functions

• Provides warm and friendly service to each Fan from the initial greet to the end of their Primanti Bros. experience.
• Possesses proficient knowledge of the menu and able to explain choices to the Fan, informs them of current food & beverage promotions and answer any questions.
• Upsells and suggestive sells menu items, informs Fans of special promotions, Happy Hours specials, or any upcoming Events.
• Writes food and beverage orders accurately on paper and quickly enters into POS system in proper sequence, while timing the ringing of appetizers, kids' meals, entrees, all per Fans' request.
• Delivers the order or follows up after the delivery by the Service Assistant, making sure that the order is excellent in every way.
• P practices pre-bussing as you go and maintains table appearance, removes clutter, checks drink levels.
• Follows alcohol awareness procedures for identifying age, preventing intoxication, and dealing with potentially intoxicated Fans.
• Collects payment for drinks and/or food served following our established accounting procedures for all transactions.
• Keeps station clean, sets up and takes down station tables appropriately.
• Adheres to all safety and sanitation policies and procedures throughout shift.
• Maintains a favorable working relationship with all Players to foster and promote a cooperative and harmonious working climate.
• Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.

Skills And Abilities

• Ability to write and read the English language.
• Good communication skills, friendly, and people-oriented.
• Enthusiastic, dependable, courteous, able to multitask.
• Possesses basic math skills.

Qualification Standards

• Stands 100% of the shift.
• Frequent bending, stooping, reaching, and wiping.
• Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.