Server

Responsibilities

• Provide food and beverage service, including order-taking, delivery, and clearing of items.
• Check station before, during, and after each shift to ensure proper setup and cleanliness.
• Greeting guests warmly; explain daily specials and restaurant promotions.
• Accurately take orders and input them into the POS system for kitchen communication.
• Retrieve orders from the kitchen, verify accuracy, and deliver promptly to guests.
• Maintain guest satisfaction and respond to requests quickly.
• Comply with all state and federal regulations and liquor policies regarding alcohol service.
• Verify guests purchasing alcohol are at least 21 years of age and ensure alcohol is consumed only in designated areas.
• Maintain full knowledge of menu and bar items; make informed recommendations.
• Use suggestive selling techniques to enhance the guest experience.
• Establish a professional and hospitable rapport with every guest served.
• Perform opening, running, and closing side work assignments.
• Assist colleagues during peak periods and work as a team member.
• Attend training sessions, read shift notes, and participate in pre-shift meetings.
• Adhere to all company policies, standards, and procedures.
• Ability to work both upstairs in the pub and downstairs in the dining room

Requirements

• High school diploma or GED required.
• TIPS Certification.
• Must be authorized to work in the USA and provide proper documentation.
• Minimum age of 18 and authorized to work in the U.S.
• Ability to obtain any necessary licensing or permits as required by law.
• Preferred: At least 1 year of experience in a full-service restaurant environment.
• Ability to stand for extended periods and work in a fast-paced setting.
• Know the product you are selling with both food and beverage.
• Flexible availability, including nights, weekends, and holidays.
• Strong customer service and professional guest interaction skills.
• Excellent verbal communication skills and ability to entertain and interact with guests.

Benefits

• Competitive Wages
• Performance-Based Career Growth
• Employee Dining Discounts
• Equal Employment Opportunity

Required Skills

• Guest Service
• Teamwork
• Communication
• Attention to Detail
• Ability to Work Under Pressure
• Organizational Skills
• Adaptability
• Positive Attitude
• Work Ethic