Jobs · Manufacturing · Ohio

Server

Olympia Hospitality · Oberlin, OH · 2 mo ago
ManufacturingFull-time

Responsibilities

  • Greet guests warmly upon arrival, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
  • Assist guests with menu selections, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
  • Take food and beverage orders accurately and enter them into the POS system promptly, ensuring special requests and modifications are communicated clearly to the kitchen.
  • Serve food and beverages to guests efficiently and accurately, ensuring proper portioning, presentation, and temperature of items.
  • Monitor tableware, glassware, and utensils for cleanliness and hygiene, and replace or replenish items as needed to maintain a neat and tidy dining environment.
  • Anticipate guests' needs throughout their meal and provide proactive assistance and refills to enhance their dining experience.
  • Collaborate with kitchen and bar staff to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered to guests in a timely manner.
  • Communicate any special requests, dietary restrictions, or allergies to the kitchen and ensure that meals are prepared accordingly to meet guests' preferences and requirements.
  • Relay guest feedback, comments, and concerns to the management team to ensure prompt resolution and guest satisfaction.
  • Process guest payments accurately, handle cash and credit card transactions securely, and present bills and receipts promptly at the end of each meal.

Qualifications

  • Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure
  • Experience as a Server is preferred; must be of legal age if serving alcohol

Benefits

  • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
  • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

Pay

We offer competitive compensation and benefits packages tailored to our team members’ needs and contributions.

Schedule

Part time positions are available.

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