Server

About the role

We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality and Moxy Virginia Beach, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.

Responsibilities

• Greet guests warmly upon arrival, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
• Assist guests with menu selections, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and enter them into the POS system promptly, ensuring special requests and modifications are communicated clearly to the kitchen.
• Serve food and beverages to guests efficiently and accurately, ensuring proper portioning, presentation, and temperature of items.
• Monitor tableware, glassware, and utensils for cleanliness and hygiene, and replace or replenish items as needed to maintain a neat and tidy dining environment.
• Anticipate guests' needs throughout their meal and provide proactive assistance and refills to enhance their dining experience.
• Collaborate with kitchen and bar staff to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered to guests in a timely manner.
• Communicate any special requests, dietary restrictions, or allergies to the kitchen and ensure that meals are prepared accordingly to meet guests' preferences and requirements.
• Relay guest feedback, comments, and concerns to the management team to ensure prompt resolution and guest satisfaction.
• Process guest payments accurately, handle cash and credit card transactions securely, and present bills and receipts promptly at the end of each meal.

Qualifications

• Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure
• Experience as a Server is preferred; must be of legal age if serving alcohol

Skills Required

• Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure

Benefits

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Paid Group Term Life Insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• PTO Plan: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Employee Assistance Program (EAP) and a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

Pay

$5.00/hour + tips

Schedule

Full Time