Server
About the role
Nick's Fish House is a Baltimore favorite known for its fresh seafood, regional specialties, and famous crab cakes. The restaurant offers a lively waterfront setting where guests can enjoy a variety of dishes and drinks, including the Orange Crush. Nick's prides itself on creating exceptional dining experiences through its dedicated team.
Position Summary
As a Server at Nick's Fish House, you will be the face of our restaurant, providing exceptional service and ensuring every guest has a memorable experience. You'll be responsible for taking orders, serving food and beverages efficiently, and creating a warm and welcoming atmosphere. You'll work in a team-service environment, collaborating with fellow Front of House team members to maintain seamless service and support operations.
Essential Duties & Responsibilities
- Provide friendly, attentive, and timely service to guests.
- Take accurate food and drink orders, ensuring guest preferences and dietary needs are met.
- Engage with guests to recommend menu items, answer questions about seafood selections, and enhance their dining experience with expert knowledge of Nick's offerings.
- Deliver orders promptly while maintaining a high standard of presentation and hospitality.
- Assist in running food, bussing tables, and completing side work to support smooth operations.
- Adhere to food safety and alcohol service regulations.
- Work as part of a team-service approach, collaborating with colleagues to maintain a stress-free and engaging work environment.
- Maintain a positive attitude and professional demeanor, embodying Nick's values of Excellence, Teamwork, Respect, and Accountability.
What We're Looking For
- Minimum of 2 years of server experience in a high-volume restaurant.
- A genuine passion for hospitality and delivering top-tier guest experiences.
- Strong communication and teamwork skills.
- Ability to work in a fast-paced, high-energy environment.
- A positive, can-do attitude with a sense of urgency.
- A willingness to learn and share knowledge about our menu, seafood offerings, and seasonal specials.
- TIPS certification is a plus but not required.
- Must be at least 18 years old.
- Willingness to work a flexible schedule, including days, nights, weekends, and holidays.
Physical Requirements
- Stand and walk for extended periods (6-10 hours per shift).
- Lift and carry trays of food and beverages weighing up to 25 lbs.
- Bend, reach, and perform repetitive motions (such as carrying plates and wiping tables).
- Work in a fast-paced environment, often moving quickly between tables and stations.
- Navigate crowded dining areas and maintain balance while carrying items.
Why Join Nick's?
- Unlimited earning potential as a tipped employee.
- Flexible scheduling for work-life balance.
- Hands-on training and mentorship to support your success.
- A team-driven culture where your contributions matter.
- Growth and advancement opportunities-we love promoting from within!
- Medical, dental, and vision insurance for eligible employees.
- Employee discounts on meals and apparel.
- A fun, dynamic work environment where teamwork and respect are at the heart of everything we do.
Compensation
This position starts at $3.63 per hour plus tips.
Equal Opportunity Employer
We celebrate diversity and inclusion in our team. We recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, veteran status, or any other characteristic protected by applicable law. We believe that our differences make us stronger, and we're committed to fostering a welcoming and respectful workplace for all.