Jobs · Management · Texas

Server

Mongolian Concepts Restaurant Group · Rockwall, TX · 1 mo ago
ManagementFull-time

About the role

Genghis Grill is a unique restaurant brand offering fresh, hot, and healthy food in a fun service setting. As a Server, you will play a crucial role in providing exceptional customer service and contributing to the success of the business.

Responsibilities

  • Demonstrates outstanding hospitality and service throughout each shift with customers, managers, and team members
  • Demonstrates teamwork
  • Takes food and beverage orders from customers
  • Accepts customer payments and processes quickly and accurately in accordance with Genghis Grill cash handling policies
  • Follows company cash handling policies and procedures
  • Completes opening duties, shift, and closing duties
  • Delivers food and beverages to customers in a timely manner
  • Suggestively upsells when options exist for liquor or food items
  • Follows all sanitation and safety policies
  • Maintains the server stations ensuring they remain stocked throughout the shift
  • Ensures table maintenance throughout the dining experience
  • Able to fill in as needed to ensure a smooth experience for customers and team members
  • Maintains a safe working environment and reports any safety issues to management immediately
  • Maintains valid state and local food handlers and alcohol certifications
  • Advises Restaurant Manager/General Manager/Regional Director of any non-routine situations
  • Other duties as assigned by management

Qualifications

  • Motivated and have a high energy level
  • Customer-centric, demonstrating a desire to be of service
  • Organized
  • Able to excel in high-pressure environments
  • Able to follow written and verbal instructions
  • Calm and friendly demeanor at all times
  • Working knowledge of menu items including signature beverages
  • Respectful of all customers, managers, team members, and vendors
  • Recognizes common signs of intoxication and knows how to address the situation following Genghis Grill standards
  • Maintains all required state and local food and alcohol certifications
  • Available to a variety of opens, swings, and closes including weekends and holidays

Physical Requirements

  • Able to lift/carry up to 25 lb
  • Capable of constant walking, standing, stooping, and reaching in any direction
  • Manual dexterity

Benefits

  • Competitive Wages
  • Tips are Paid Daily
  • Flexible work schedules
  • Diverse Work Environment
  • 401K
  • FREE Teammate meals & Discounts
  • Health Insurance Benefits are available for full-time teammates

Pay

Details about pay are not specified in this posting.

Schedule

Schedule details are not specified in this posting.

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