Server
Mongolian Concepts Restaurant Group · Rockwall, TX · 2 days ago
ManagementFull-time
About the role
Genghis Grill is a unique restaurant brand offering fresh, hot, and healthy food in a fun service setting. As a Server, you will play a crucial role in providing exceptional customer service and contributing to the success of the business.
Responsibilities
- Demonstrates outstanding hospitality and service throughout each shift with customers, managers, and team members
- Demonstrates teamwork
- Takes food and beverage orders from customers
- Accepts customer payments and processes quickly and accurately in accordance with Genghis Grill cash handling policies
- Follows company cash handling policies and procedures
- Completes opening duties, shift, and closing duties
- Delivers food and beverages to customers in a timely manner
- Suggestively upsells when options exist for liquor or food items
- Follows all sanitation and safety policies
- Maintains the server stations ensuring they remain stocked throughout the shift
- Ensures table maintenance throughout the dining experience
- Able to fill in as needed to ensure a smooth experience for customers and team members
- Maintains a safe working environment and reports any safety issues to management immediately
- Maintains valid state and local food handlers and alcohol certifications
- Advises Restaurant Manager/General Manager/Regional Director of any non-routine situations
- Other duties as assigned by management
Qualifications
- Motivated and have a high energy level
- Customer-centric, demonstrating a desire to be of service
- Organized
- Able to excel in high-pressure environments
- Able to follow written and verbal instructions
- Calm and friendly demeanor at all times
- Working knowledge of menu items including signature beverages
- Respectful of all customers, managers, team members, and vendors
- Recognizes common signs of intoxication and knows how to address the situation following Genghis Grill standards
- Maintains all required state and local food and alcohol certifications
- Available to a variety of opens, swings, and closes including weekends and holidays
Physical Requirements
- Able to lift/carry up to 25 lb
- Capable of constant walking, standing, stooping, and reaching in any direction
- Manual dexterity
Benefits
- Competitive Wages
- Tips are Paid Daily
- Flexible work schedules
- Diverse Work Environment
- 401K
- FREE Teammate meals & Discounts
- Health Insurance Benefits are available for full-time teammates
Pay
Details about pay are not specified in this posting.
Schedule
Schedule details are not specified in this posting.