Server

About the role

As our Server, you will create memorable dining experiences by providing warm, attentive, and knowledgeable service to every guest. Whether serving breakfast, lunch, dinner, or special events, you will represent the energy and personality of M Social while delivering exceptional hospitality in Beast & Butterflies. This role is ideal for someone who enjoys connecting with people, thrives in a fast-paced environment, and is passionate about food, beverage, and creating outstanding guest experiences. You will play an important role in creating memorable moments for our guests through exceptional service, menu knowledge, and attention to detail. Your professionalism, personality, and commitment to hospitality will help build guest loyalty and contribute to the restaurant's overall success.

Responsibilities

• Welcome guests promptly with a warm, friendly, and professional attitude
• Present menus, answer questions, and make knowledgeable food and beverage recommendations
• Accurately take food and beverage orders and enter them into the POS system
• Deliver food and beverages efficiently while ensuring accuracy and presentation standards
• Monitor guest satisfaction throughout the dining experience and respond promptly to requests
• Process guest payments accurately and thank guests for dining with us
• Develop a thorough understanding of menu items, daily specials, wine, beer, spirits, and cocktails
• Make personalized recommendations and upsell menu items when appropriate
• Communicate dietary restrictions, allergies, and special requests accurately to the kitchen
• Maintain knowledge of ingredients, preparation methods, and restaurant promotions
• Prepare tables before service and reset tables efficiently between guests
• Maintain cleanliness and organization of dining areas, service stations, and side work
• Assist with opening, closing, and ongoing operational duties
• Support banquet, private dining, and special event service as needed
• Work closely with bartenders, hosts, kitchen staff, food runners, and management to ensure seamless service
• Communicate effectively regarding guest requests and operational priorities
• Assist fellow team members during busy periods to maintain exceptional service standards
• Contribute to a positive, collaborative, and guest-focused work environment
• Follow all food safety, sanitation, and health department regulations
• Adhere to responsible alcohol service guidelines and verify guest identification when required
• Maintain cleanliness and organization of work areas throughout each shift
• Follow all company policies, cash handling procedures, and service standards

Requirements

• Passion for hospitality and creating memorable guest experiences
• Excellent communication and interpersonal skills
• Positive attitude and professional appearance
• Strong organizational and multitasking abilities
• Ability to work efficiently in a fast-paced environment
• Flexibility to work mornings, evenings, weekends, holidays, and varying shifts
• Previous restaurant