Server
Mesero Restaurant Group · Nashville, TN · 13 mo ago
ManagementFull-time
Responsibilities
- Suggest and serve food and drinks in a timely confident manner, adhering to Mesero’s high standards of service.
- Maintain a thorough knowledge of Mesero’s food and beverage offerings, including preparation, ingredients, and presentation.
- Efficiently use a point-of-sale (POS) system to ring in orders, process payments, and make change.
- Interact with guests in a welcoming friendly manner, ensuring their needs and expectations are met.
- Check guests' identification to confirm they meet legal drinking age requirements in a polite and responsible manner.
- Ensure the restaurant is operating smoothly by completing side-work, assisting with cleaning, and resetting tables.
- Maintain personal hygiene and a neat, clean uniform as part of presenting a polished and professional appearance.
- Work together as a team with all front and back of house members to maintain culture expectations and guest experience.
- Always strive to anticipate and exceed guest expectations to ensure their complete satisfaction.
Qualifications
- Prior experience in a full-service restaurant environment is preferred.
- Up to date certifications required by state regulations.
- Ability to suggest and serve food and alcoholic beverages.
- Strong communication and customer service skills.
- Able to work in a fast-paced environment with attention to detail.
- Experience with using a POS system to take orders and process payments.
- Able to handle and resolve guest concerns professionally and courteously.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Must be of legal age to serve alcohol per state requirements.
Benefits
- Competitive pay and opportunities for growth within the company.
- A positive and inclusive work environment.
- Employee discounts and other benefits.
- Opportunity to be part of a team that creates memorable dining experiences for our guests.