Server

About the role

The Server position at MBK Senior Living is dedicated to enhancing the dining experience for residents, family members, and visitors. This role involves providing exceptional customer service, managing dining areas, and ensuring the cleanliness and hygiene of the dining space.

Responsibilities

• Takes written food orders and serves meals to residents, family members, and visitors in a professional, efficient, and courteous manner, ensuring customer satisfaction.
• Aids residents with meal/menu selections as necessary or requested.
• Uses proper etiquette and manners while waiting tables, being courteous and professional (serving from the left, clearing used dishes between courses, etc.).
• Reviews residents' dietary needs as outlined by the Supervisor.
• Tracks resident attendance at meals and provides this information promptly to the appropriate person.
• Ensures that all residents are greeted and seated properly, making extra efforts to integrate new residents and making them feel welcome and comfortable.
• Maintains a clean and sanitary dining area and complies with all policies and procedures regarding the proper handling and serving of food.
• Displays tact and friendliness when interacting with residents, team members, and guests.
• Aid in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards.
• Serves, cleans, resets tables, returns dishes to the kitchen.
• Cleans and sets up all dining and food service areas, including stocking condiments, pulling out old items, and restocking as necessary.
• Assists with other kitchen and dining services to ensure residents have a positive dining experience.
• Reports any safety or equipment issues to the Supervisor.
• Other duties as assigned or directed by Supervisors or designees of the Executive Director.

Requirements

• Age over 18 years or have proper work permit and authorization documentation.
• Complete a health screening and provide a negative TB test result (within the last 6 months or within 7 days of employment).
• Basic counting skills as required by the position (tracking meals/residents, etc.).
• Good communication skills including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.).
• Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible.
• Complete the dining room training course with CCG.
• Meet and maintain all state-specific regulatory requirements.

Physical Demands

• Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion.
• Able to move intermittently throughout the work day and throughout the community.
• Able to lift/carry 40+ lbs., push and pull carts as necessary.

Benefits

• Full-time Benefits Include a rich benefits package including Medical, Dental, Vision, and 401(k) matching up to 4%.
• Childcare and eldercare assistance.
• Flexible spending accounts.

Pay and Schedule

• Pay: $17- $18/hr.
• Schedule: Friday- Monday, 3:30pm to 7:30pm.

Qualifications

• Exposure to restaurant operations or the ability to learn.

Skills

• Customer service skills.
• Attention to detail.
• Time management.
• Problem-solving abilities.

Benefits

• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs.
• Education loan assistance & scholarships.
• Financial and legal services.
• Team Member discounts.
• Health and Wellness resources.

Company Culture

MBK Senior Living fosters a positive work environment where team members inspire others, create experiences, and support goals. The company is committed to providing a safe and inclusive workplace, and all team members are encouraged to bring their unique perspectives and talents to the table.

Equal Opportunity Employer

MBK Senior Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reasons.