Server

About the role

The Server position at MBK Senior Living is a dynamic role designed to enhance the dining experience for our residents, their families, and visitors. This role requires a combination of excellent customer service, attention to detail, and a passion for hospitality.

Responsibilities

• Takes written food orders and serve meals to residents, family members and visitors in a professional, efficient and courteous manner making sure that customer satisfaction is the result
• Assist residents with meal/menu selections as necessary or requested
• Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.)
• Review residents dietary needs, as outlined by Supervisor
• Track resident attendance at meals, and provide that information in a timely manner to the appropriate person
• Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable
• Aid in community marketing effort through positive interactions, dress and behavior by following all grooming and dress standards
• Serve, clean, reset tables, return dishes to kitchen
• Clean and set up of all dining and food service areas including stocking of condiments pulling old items and restocking as necessary (sugars, salt/pepper, ketchups, etc.)
• Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience
• Report any safety or equipment issues to Supervisor
• Other duties as assigned or directed by Supervisors or designee of the Executive Director

Requirements

• Exposure to restaurant operations or the ability to learn
• Age over 18 years or have proper work permit and authorization documentation
• Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
• Basic counting skills as required by the position (tracking meals/residents, etc.)
• Good communication skills including the ability to speak, write, understand, and read English
• Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.)
• Mindful regarding the use of resources and supplies, minimizing waste and misuse when possible
• Display tact and friendliness when dealing with residents, Team Members, and guests
• Able to move intermittently throughout the work day and throughout the community
• Able to lift/carry 40+ lbs., push and pull carts as necessary
• Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion
• Complete the dining room training course with CCG
• Meet and maintain all state specific regulatory requirements

Qualifications

• Must meet and maintain all state specific regulatory requirements

Skills

• Excellent customer service skills
• Attention to detail
• Ability to multitask and prioritize tasks
• Strong organizational skills
• Positive attitude and ability to work well with others

Benefits

• Full-time Benefits Include Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

Pay

$16.00 - $19.00 per hour. DOE.

Schedule

Wednesday - Sunday 12PM - 8PM

Company Information

MBK Senior Living is a company dedicated to providing high-quality senior living services. We are committed to creating a positive work environment and fostering a culture of respect, inclusivity, and continuous learning. We are proud to be a part of the senior living industry and are dedicated to making a difference in the lives of our residents and team members.

MBK Senior Living has been in operation for over 30 years and currently operates 35 independent living, assisted living, and memory care facilities across the Western United States. We are also proud to be recognized as one of the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" by the Great Place to Work Institute since 2017.

We are an equal opportunity employer and are committed to providing a safe and inclusive workplace for all team members. We strive to create a diverse and inclusive workforce that reflects the communities we serve. We encourage applications from candidates of all backgrounds and identities.

For more information about MBK Senior Living, please visit our website at www.mbkliving.com.