Server
Massanutten Resort · McGaheysville, VA · 3 mo ago
ManagementFull-time
About the role
A Server is responsible for providing excellent customer service to guests including greeting, taking food and beverage orders, answering questions, and providing information about resort and surrounding areas. Must be able to maintain a clean and organized service and work area and uphold company safety and sanitation policies.
Responsibilities
- Provide excellent customer service to all guests
- Upsell products whenever possible
- Maintain an orderly and clean work area
- Process payments and accurately make change using point of sale system
- Complete assigned tasks including wrapping silverware, cleaning windows, cleaning floors and carpets, filling and stocking condiments
- Other duties as assigned by management
Requirements
- Excellent customer service and organizational skills
- Excellent written and verbal communication skills
- Understanding and ability to adhere to ABC regulations and policies
- Must be at least 18
Preferred
- Previous serving experience
- Knowledge of standard cocktails
- Knowledgeable of beer and wine pairings