Server

Duties & Responsibilities

• Provide a Tour of our Menus (Food and Drink).
• Highlight features and suggest specific menu items.
• Do not be “just” an order taker. Answer questions appropriately. Take orders accurately.
• Be a storyteller, make suggestions and guide the customer.
• Be aware of guest’s special needs, requests, and desires.
• Share guests requests, needs, likes, and dislikes with the team and management.
• Be a guest recognition expert. Know our regulars by name.
• Welcome and greet guests. Smile. Make eye contact. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Know everything about our craft beers, signature drinks and food items.
• Enter orders in our point-of-sale system quickly and accurately.
• Deliver food and beverages from kitchen and bar to guests in a timely manner.
• Be interesting. Be yourself. Have fun.
• Monitor and observe all guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Constantly maintain a clean table and environment, maintain clean service areas, and clear & reset dirty tables when appropriate.
• Sell dessert.
• Promote the restaurant, inform guests about upcoming BCBC events.
• Prepare the final bill, present a check to the guest, accept payment, accurately process credit card charges or make change.
• Provide appropriate farewells to all guests.
• Perform more than your share of side work at the start and end of each shift.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications

• 1+ years relevant experience required; preferably in a fast-paced restaurant.
• Must have an outgoing, upbeat, friendly personality.
• Must be at least 18 years of age, preferably over 21 years.
• Must possess a current ABC Card.
• Must have advanced knowledge of beer, wine and liquor and common drink recipes.
• Possess basic math skills and have the ability to handle money and operate a cash register.
• Be able to work in an active environment that includes standing, walking, and going up and down flights of stairs for long periods of time (up to 6 hours).
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Must have reliable transportation.
• Must be eligible to work in the United States.

Compensation

• This position pays $2.23/hour plus tips.
• Not only do we offer hourly positions, but we also offer long-term careers!