Server
JINYA Ramen Bar · Charlotte, NC · 1 mo ago
On-siteManagementFull-time
Benefits
- Employee discounts
Key Responsibilities
- Greet all guests within 60 seconds with a warm, genuine introduction
- Follow JINYA’s corporate steps of service from greeting to farewell
- Guide guests through the menu with full knowledge of ramen, small plates, cocktails, mocktails, and modifiers
- Ask about allergies and dietary restrictions before taking orders
- PRACTICE effective suggestive selling (speed items, add-ons, pairings, desserts)
- Accurately enter orders and confirm items before sending to the kitchen
- Deliver food and beverages following proper naming and placement procedures
- Maintain awareness of table maintenance (pre-bussing, refilling drinks, resetting tables within 2 minutes)
- FOLLOW all POS procedures and proper cash handling guidelines
- Maintain clean sections and assist teammates when needed
- PROMOTE uniform standards and appearance expectations
- PROMOTE guest rewards program and encourage reviews
Qualifications
- Previous serving experience preferred
- STRONG communication and MULTITASKING skills
- ABILITY to work in a HIGH-VOLUME environment
- PROFESSIONAL appearance and POSITIVE attitude
- STRONG TEAMWORK mindset
- AVAILABILITY for EVENINGS, WEEKENDS, and HOLIDAYS
What Success Looks Like in This Role
- CONSISTENT execution of corporate service standards
- HIGH guest satisfaction and REPEAT business
- STRONG menu knowledge and CONFIDENT recommendations
- CLEAN and ORGANIZED section at all times
- EFFECTIVE teamwork with FOH and BOH
- ABILITY to MANAGE multiple tables while maintaining hospitality
Job Types
- Full-time
- Part-time
Benefits
- Employee discount
- Flexible schedule
- Food provided
- Paid training