Server

About the role

A Jeremiah’s Italian Ice Server represents the face of Jeremiah’s and is responsible for assisting with the day-to-day operations of the store while ensuring 5-star customer service is delivered to every guest.

Responsibilities

• Taking guests’ orders with a friendly smile.
• Exhibiting the desire to work on a team and embrace a collaborative work environment.
• Maintaining respectful relationships with co-workers, refraining from gossip.
• Creating flavorful experiences for each guest according to five-star service.
• Serving all guests efficiently while maintaining superior five-star service.
• Serving Jeremiah’s products that consistently exceed expectations in image and quality.
• Demonstrating impeccable product knowledge.
• Performing opening and closing responsibilities.
• Offering suggestions and guidance to guests pertaining to our menu and services.
• Preparing all Jeremiah’s Italian Ice products.
• This may require lifting 50lbs to shoulder height and intense manual labor.
• Maintaining a unit that is both so fresh and so clean.
• Stocking and organizing the store for maximum efficiency.
• Maintaining knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
• Handling cash and other forms of payment.

Requirements

Must be able to work nights, until 11:30pm
Must be able to work holidays
Must be able to work weekends