Server

About the role

A Jeremiah’s Italian Ice Server represents the face of Jeremiah’s and is responsible for assisting with the day-to-day operations of the store while ensuring 5-star customer service is delivered to every guest.

Responsibilities

• Take guests’ orders with a friendly smile.
• Exhibit the desire to work on a team and embrace a collaborative work environment.
• Maintain respectful relationships with co-workers, refraining from gossip.
• Create flavorful experiences for each guest according to five-star service.
• Answer questions – accurately and politely.
• Serve all guests efficiently while maintaining superior five-star service.
• Serve Jeremiah’s products that consistently exceed expectations in image and quality.
• Demonstrate impeccable product knowledge.
• Perform opening and closing responsibilities.
• Offer suggestions and guidance to guests pertaining to the menu and services.
• Prepare all Jeremiah’s Italian Ice products (may require lifting 50lbs to shoulder height and intense manual labor).
• Maintain a unit that is both so fresh and so clean.
• Stock and organize the store for maximum efficiency.
• Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program, and other operational knowledge.
• Handle cash and other forms of payment.

Schedule

• Must be able to work nights, until 11:30pm.
• Must be able to work holidays.
• Must be able to work weekends.