Server

Position Purpose

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates, seasonal products and local food offerings
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Restock all stations
• Greet and introduce oneself to guests in designated sections in timely manner
• Describe and recommend wines and specialty beverages to guests
• Check identification for guests to verify age requirements for purchase of alcoholic drinks
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
• Check in with guests to ensure satisfaction
• Prepare cocktails as ordered and bring to guests, or deliver to bartender
• Expedite food from kitchen to guest tables
• Complete all side work and daily cleaning tasks in checklist binder
• Complete all cleaning duties required at end of shift
• Present checks on each table, collect payments and cash guest out correctly
• Complete and produce accurate check-outs at the end of each shift
• Allocate tips to all support staff per IOA guidelines
• Report any customer service or issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Attend all mandatory training and meetings
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties, as assigned

Requirements

• Excellent verbal communication skills
• Ability to multi-task effectively
• Ability to maintain neat, professional and clean appearance and practices
• Ability to work while standing for long periods of time
• Ability to work in a team environment
• Ability to adhere to proper food regulation standards and health and safety standards
• Ability to maintain calm and collected demeanor in fast-paced working conditions
• Flexibility with guest needs and hourly schedules

Preferences

• High school or college degree
• Previous serving experience in a casual atmosphere
• Knowledge and understanding of workplace safety procedures
• Local wine and food knowledge

Special Position Requirements

TIPS certification; will train as needed

Benefits

We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.