Server
Hyatt Place Harrisonburg · Harrisonburg, VA · 1 wk ago
Management$6.5/hrFull-time
Job Description
We’re more than just a team – we’re a community dedicated to making a difference every day.
Join a Team that Puts Your Well-Being First!
- Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
- Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
- Paid Group Term Life Insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
- PTO Plan: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
- Employee Assistance Program (EAP): We're here to help you thrive personally and professionally.
- Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
- Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!
Responsibilities
- Greet guests warmly upon arrival, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
- Aid guests with menu selections, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
- Take food and beverage orders accurately and enter them into the POS system promptly, ensuring special requests and modifications are communicated clearly to the kitchen.
- Serve food and beverages to guests efficiently and accurately, ensuring proper portioning, presentation, and temperature of items.
- Maintain tableware, glassware, and utensils for cleanliness and hygiene, and replace or replenish items as needed to maintain a neat and tidy dining environment.
- Anticipate guests' needs throughout their meal and provide proactive assistance and refills to enhance their dining experience.
- Collaborate with kitchen and bar staff to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered to guests in a timely manner.
- Communicate any special requests, dietary restrictions, or allergies to the kitchen and ensure that meals are prepared accordingly to meet guests' preferences and requirements.
- Relay guest feedback, comments, and concerns to the management team to ensure prompt resolution and guest satisfaction.
- Process guest payments accurately, handle cash and credit card transactions securely, and present bills and receipts promptly at the end of each meal.
Qualifications
- Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure
- Experience as a Server is preferred; must be of legal age if serving alcohol
Benefits
- Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
- Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
- Paid Group Term Life Insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
- PTO Plan: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
- Employee Assistance Program (EAP): We're here to help you thrive personally and professionally.
- Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
- Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!
Pay
$6.50/hour + tips
Schedule
Part Time