Server
Hollywood Casino Aurora · Aurora, IL · 2 mo ago
Management$9/hrFull-time
Initial Placement & Benefits
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Essential Responsibilities
- Deliver internal and external guest service in accordance with company service standards
- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy
- Communicate accurate detail of all menu items and preparation methods as necessary
- Operates a POS system
- Aids with overall room functions by performing duties that include cleaning, bussing, and resetting tables, menus, and rolling silverware as needed
- Maintains a clean and stocked workstation in accordance with established health and safety guidelines
- Attends departmental and company meetings as required
- Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual
- Other duties as assigned
Qualification Requirements
- Must be at least 21 years of age
- High school completion or equivalent required
- At least 2 to 3 years of high-volume service experience preferred
- Ability to maintain HCA identified responsible alcohol and food service certification
- Point of Sale, cash/credit handling experience required
- Ability to read, write, comprehend, and speak English