Server

About the role

Year after year, we strive to be the best Friendly's we can be, because we owe it to our guests, consumers and to our team. We are friendly people! Our team is filled with great people who are optimistic, fun and always act with integrity. Be one of those Friendly people who are making a difference in the business and the communities we serve on a daily basis.

Responsibilities

• Provide guests with amazing food and premium ice cream.
• Create artistic quality, perfectly portioned ice cream treats.
• Deliver best in class hospitality and service.
• Learn our menu items and ice cream flavors to provide guest with first hand knowledge of product details.
• Greet guests, answer questions, makes suggestions regarding food, ice cream and service.
• Relays orders to service bar and kitchen through the (POS) point-of-sale computerized register system.
• Anticipate the guest’s needs and react before they need to ask.
• Presents guests check to the table and accepts a payment. Completes the proper check out procedure.
• Participates in the cleaning and resetting of dining room tables.
• Wipe down table tops, pick up debris off the floor and wipe down booth seats.
• Make products as fast as possible with precision and fantastic eye appearance- each one a work of art!
• Expedite orders from the window to the dining room.
• Cook online orders to insure they are complete and modifiers are correctly done.
• Offer a sincere, personal welcome to every guest entering the restaurant.
• Smile and make eye contact.

Requirements

• Minimum of one (1) year of food service experience.
• Proven track record of achieving results and building successful teams.
• High school graduate or equivalent.
• Capable of performing all functions and meeting all qualifications standards for all hourly positions.
• Excellent people skills.
• Mobility and the ability to walk and stand during an entire shift or extended period of time.
• Knowledge of safety information regarding all materials used within the scope of work.
• Basic math and verbal communication skills required.
• Ability to hear well amongst loud background noise.
• Ability to perform all job functions safely.
• Meet the company performance standards for the job.
• Participate in company orientation and training.
• Able to follow instructions.
• Able to work the scheduled / assigned times and required overtime for the position.
• Able to use, or learn to use, the equipment and tools used to perform the job.

Qualifications

• Must be able to read, write and communicate in English.

Skills

• Customer Service
• Food Service
• Ice Cream Making
• Teamwork

Benefits

The health and well-being of our Restaurant Managers and Team Members is a high priority at Friendly's. We offer competitive compensation and benefits, and we believe these are key components of our Restaurant Managers' total rewards and employment experience.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Flexible schedule (Days, Nights & Weekends)

Employer of Choice

We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.