Server

Job Overview

The Scottsdale House HOA Restaurant is a private dining venue for residents and their guests. The role focuses on providing quality service and creating a welcoming dining experience.

Compensation

$15.15 / hour + 18% automatic gratuity applied to every check. The salary or wage will be commensurate with experience, education, and specific job responsibilities.

Responsibilities

• Provide attentive, accurate, and timely table service throughout daily dining, catering, and special events
• Build strong relationships with residents by learning preferences and delivering personalized service
• Set and reset dining areas including linens, place settings, condiments, and décor to standard
• Take and enter orders accurately, including dietary needs and special requests, using POS system (Toast)
• Maintain strong knowledge of menu items, daily specials, and preparation methods to answer guest questions confidently
• Communicate menu changes, 86’d items, and special instructions clearly between kitchen, bar, and service staff
• Deliver food and beverages promptly while ensuring proper presentation, pacing, and table readiness
• Provide proper tableside wine service and beverage support as needed
• Maintain cleanliness and organization of dining areas throughout service, including clearing, resetting, and handling spills
• Process guest payments accurately and complete proper closeout procedures in POS system
• Follow all sanitation, safety, and alcohol service regulations
• Support catering events, special functions, and team coverage as needed
• Address guest concerns professionally and escalate issues when appropriate

Skills And Qualifications

• Strong hospitality and communication skills with a focus on resident experience
• Ability to work in a fast-paced environment while maintaining accuracy and composure
• Strong attention to detail, timing, and service sequencing
• Comfortable building rapport with a consistent, older adult clientele
• Team-oriented with ability to work independently when needed
• Organized, dependable, and able to manage multiple tasks during service

Education And Experience

Previous serving experience (required) Valid Food Handlers card required

Physical Requirements

• Stand and move for extended periods during shifts
• Lift and carry up to 40 pounds
• Perform repetitive motions including carrying trays, plating, and clearing tables
• Work in environments with varying temperatures, noise levels, and kitchen activity

Work Location

Scottsdale House Community Association; 4800 N 68th Street Scottsdale, AZ 85251

Work Hours

Restaurant hours are Tuesday through Thursday from 11:30 a.m. to 8:00 p.m., and Friday and Saturday from 11:30 a.m. to 9:00 p.m. Shifts may vary based on restaurant needs. This schedule is days, evenings and weekends as needed. Additional hours possible as business needs require; hours vary between 20 -29 hours per week and are not guaranteed.

What We Offer

• Paid sick time
• Dental and vision plans
• Supplemental accident, critical illness, hospital indemnity
• Short and long term disability
• Identity theft, legal services
• Pet insurance
• Employee Assistance Program
• 401(k) with company match

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.

All offers of employment with FirstService Residential are contingent upon a satisfactory background check. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.